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CASE STUDY: ORDER TO CASH

OVERVIEW

Proservartner worked alongside a global technology firm who pride themselves on innovation. They had been looking into automation and specifically RPA for a while and had been approach by one of the big 4 accounting firms, but chose us as they wanted a more personal service and liked the fact our developers would work on their site.

CHALLENGES

We identified O2C as a process that would see clear return on investment within a short timeframe. the current process involved downloading and manipulating data in Excel and manually matching hundreds of bank statement entries to outstanding invoice and cheque amounts across different systems. Although the organisation had looked into automation, this had only been the senior leadership team and so alongside automating the actual O2C process it was crucial to educate staff about what was going to happen and placate any worries around job losses.

WE DELIVERED

Within a short time-scale of just 5 weeks we were able to evaluate and onboard an RPA vendor, map out the O2C process in its ‘as-is’ state and redesign to incorporate RPA. Not only did we build, test and implement an attended bot (one that is set live by a human) we also ran a workshop to inform the finance team of what was happening, the information we would need from them and the positive impact it would have on their roles.

OUR RESULTS

Repetitive work that had previously taken the equivalent of five days can now be completed by the bot in around five minutes. The organisation aw a return on investment in 7 months and we were also able to use our knowledge of best practice Finance processes to identify and correct steps that previously exposed the organisation to a risk of fraud.

5 DAY PROCESS TO 5 MINUTES

ROI IN 7 MONTHS

MINIMISED FRAUD RISK