Proservartner worked alongside a global storage and transport equipment supplier who had to reclassify each freight journal entry after customers made credit card payments.
The payment caused the sale to be automatically credited to a revenue account. This meant that employees had to run trial balances for freight revenue accounts, download the reports, read them into a desktop reporting tool, run models, produce and format Excel files, launch macros, and feed the file into the general ledger before the entry was reclassified from revenue to expense.
We were able to build a bot which mimicked the previous process, dramatically shortening the time required and eliminating errors. This created a more standardised process and resulted in higher employee satisfaction.
The company saw a return on their investment in just five weeks and reduced the manual process time by 85%.