We were able to develop an automated process using unattended RPA (Robotic Process
Automation) to read the Excel file, validate each data field and input into the e-conveyancing
platform. Although an unattended bot is more expensive (unattended meaning the bot
works without any interaction with a human) it meant that the files could be sorted 24/7,
which actually saved the firm more time and money overall.
The interesting thing about this application is that it was only a one-off task but as the firm
were busy it was more cost effective for them to automate rather than dedicate staff time.