CASE STUDY: PURCHASE REQUISITIONS

78% TIME SAVINGS

ROI IN 8 MONTHS

0% UNCONTROLLED SPEND

OVERVIEW

Our client, a global automotive manufacturer had invested heavily on their production line and
overhauling their manufacturing processes. Now they were looking for a way to streamline their backoffice processes starting with their procurement team. who wanted to spend more time dealing with
vendors and less time dealing with internal purchases.

CHALLENGES

The manual purchasing process was frustrating many of the employees, and this led to a degree of
uncontrolled spending as staff looked to circumnavigate the paperwork. The procurement team were
especially unhappy with the current way purchases were done as it required them to extract
information from SAP, email, Excel and a desktop web portal. The inconsistent nature of requests
meant it took purchasing an average of two hours to handle each of the thirty purchase requests they
received each week. The large amount of manual work required, the process was wasting staff time
and creating errors in processing.

WE DELIVERED

Paper was replaced with a simple, user-friendly web portal that fed purchase requisitions into a RPA
bot. The bot then entered the information in SAP, checked for approvals via email and created the
purchase orders automatically. The web portal was accessible online and on mobile and was much
easier to use than the previous intranet solution

OUR RESULTS

This improved employee experience by reducing the amount of manual work required and
accelerated the benefits from digital transformation. We were able to reduce the processing time by
78%, eliminate uncontrolled spending and the company saw a return on investment within eight
months

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