CASE STUDY: RECONCILING PAYMENTS
0% ERROR RATE
ROI IN 7 MONTHS
Our client, a UK based insurance provider needed to reconcile PDF bank statements with an
excel file containing premiums paid by their customers. Approved payments were then
entered into an ERP system. The current process took over an hour and a half every day to
complete, with an error rate of between 2-5% per month.
Proservartner were able to develop a bot which logged onto the client’s banking system,
downloaded the PDF and matched payments against the excel sheet. It automatically added
approved payments onto the ERP system and provided a report to staff on outstanding
The bot was able to carry out this task in just 20 minutes, presenting a significant time saving,
and with a 0% error rate. The company saw a return on investment within 7 months and this
freed up employees to focus on higher-level tasks.