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CASE STUDY: REQUEST FOR QUOTATION

OVERVIEW

We worked with one of the largest sub-contract manufacturers in the UK who were looking to help free up time for their business development team by automating features of the RFQ process. For a sub-contract manufacturer, winning work normally involves establishing your company as a selected supplier, answering RFQs and then completing manufacture. For the end client , even where a supplier has been long established it can often be seen as a worthwhile activity to obtain competition quotes for constant re-evaluation. As such a sub-contract manufacturer will often need to access multiple RFQ websites, have hundreds of components that all need to be quoted for, all of which will need to be chased up and evaluated for future quotes.

CHALLENGES

Our client had recently invested in new machining equipment and so needed to ensure a steady stream of business was coming in. It was felt that opportunities were being missed as the business development team needed to log into a wide range of supplier portals, fill out the same requirements for multiple bids and so were spending less time on face to face client meetings and prospecting.

WE DELIVERED

Proservartner created a bot using Robotic Process Automation which was configured to check several websites for relevant RFQs. RPA carries out actions as though it is a human user and using the secure credentials within its orchestration platform can access and input passwords. From here the bot used predetermined search criteria to search for relevant opportunities and export them in whichever format is desired for review. (In this case an excel file) This was then reviewed by a member of the business development team for follow up. When a job was deemed right for quotation, another bot would then fill in many of the standard form entries such as machine capacity and environmental credentials which before would need to be copied/pasted or retyped.

OUR RESULTS

This saved hours of time everyday for the business development team which freed them up to spend more time visiting and prospecting clients. the business saw a return on investment in 9 months and by freeing up the team to spend more time with current clients they were able to grow internal accounts by 18%.

2 HOURS SAVED EVERY DAY

ROI IN 9 MONTHS

FREED UP TIME FOR HIGHER-VALUE WORK