Unlocking the automation Opportunity
Rules-based processes that are carried out in volume by your team are ripe for automation. SSC and GBS have significant scope for standardisation and time savings through the implementation of automation.
Shared Services and GBS should consider working cross-functionally to define a path forward that benefits the business and its employees.
In our exclusive roundtable, Proservartner will be talking with 10 GBS/SSC leaders, all at different stages of their journey and asking them to share their experiences, mistakes and results.