COO Roundtable

With the pandemic focusing on being efficient and effective, process centricity has again emerged as a key enabling tool in this regard. Being a process-based organisation is more than just a project. It is a huge mindset change in the organisation that stops the common practice of thinking about tasks and what people do and instead embrace an end to end process, removing all barriers and waste that stop you from meeting those outcomes.

This session aims to explore the steps that businesses should take to become a process centric organisation. We will cover:

• Defining the vision and strategy for a business process ownership model
• Building Capability and Process ownership
• Lessons learned from leading a process centric culture
• Enabling process transformation with reengineering, business process management and automation

Our exclusive roundtable will gather 7 industry leaders to discuss how to achieve process centricity within the organisation.