In the past ten years we have seen a trend where C-Suite are taking the approach that if an element of the business is not at its core a key differentiator for the organisation in the marketplace, it can and should be outsourced so long as the required service levels can be delivered by resources outside the business.
Today many organisations are considering whether in outsourcing components of their back-office whether they are losing innovation, losing control and losing cost savings.
Proservartner’s event will debate and discuss these issues in depth.