Shared Services Roundtable
Moving your GBS / Shared Services up the Value Chain
Focusing on Outcomes as opposed to Efficiencies.
Over the past year during the pandemic, there has been more pressure on companies to drive more value out of their operational processes. This has been a huge opportunity for GBS and Shared Services leaders were able to demonstrate value in several new ways to the rest of the organisation. More important than ever before is the need for GBS and Shared Services to move up the value chain to gain a competitive advantage for the business.
This session aims to explore the opportunities of businesses to improve their GBS and Shared services outcomes. We will cover:
- Why should we focus on outcomes and not efficiency only?
- What are my competitors doing?
- What should be my future strategy?
- What is the next step?
Our exclusive roundtable will gather 7 industry leaders to discuss and debate on how to move up the value chain your GBS or Shared Service Centre.