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How to save 20% on BPO contract renewal
BPO Event Series
Online roundtable, Friday 29th September

Company insolvencies have jumped 27% compared to last year. Businesses have to find efficiences and save money or suffer the same fate as their peers.
With this in mind, outsourcing contract renewal is an opportunity to answer vital questions:
💰 Are you paying the right price for the right services?
📈 Can you get more value from your outsourcing/BPO contract?
🤝 How can the relationship become more innovative and dynamic?
🏬 Should some or all capabilities (and the valuable data obtained) be brought back in-house?
It is possible to save up to 20% or higher savings on run costs through high-quality contract renegotiation and renewal.
If you would like to know how to approach this vital stage in your outsourcing programme then join our discussion.
TIME
3:00-4:30pm (UK time)
AUDIENCE
Senior Function / Transformation Leaders
DATES
Friday 29th September
ALLOCATION
8 places. First come, first served
Join us as we discuss:
- Timing: When to renegotiate - are you thinking far enough ahead?
- Pricing: How do know you're getting value?
- Benchmarking: How to measure an outsourcer's performance?
- The trend to insource: The future of BPO and its technologies.
- Relationships: How do you improve/reset the relationship with the supplier?
- Your peers: Join our discussion to hear what your peers are doing.
Who is this session for?
This virtual roundtable is for any senior function or transformation leader looking to connect, share and learn together with their peers. Attendance is open to all industries and regions.
What will attendees get out of it?
This session is designed to leave attendees with a deep understanding of how to optimise the BPO model for their situation and maximise the value they are receiving.

Host: Paul Morrison, Managing Director
Paul has over 20 years of experience in outsourcing advisory with Hackett, Alsbridge and others. Paul leads the Business Process Outsourcing practice at Proservartner and oversees offshoring, deal negotiation, price benchmarking, GBS and global strategy.