Key Trends In BPO Coming in 2024

BPO Event Series

Online roundtable, Monday 9th October

Do you know how to take advantage of automation to reduce your reliance on people-intensive managed services and outsourcing?

Are inflation and the global war for talent eroding your ability to outsource to A-tier talent?

Are you looking for new types of partners to deal with next-generation challenges in digital, data and beyond?

Join Proservartner CEO Rakesh Sangani, Outsourcing Practice Lead  Paul Morrison and your peers to explore the future of outsourcing and share best practice.


3:00-4:30pm (GMT)


Monday 9th October


Senior Outsourcers / Transformation Leaders / Procurement Leaders


8 places. First come, first served

Join us as we discuss:

Who is this session for?
This virtual roundtable is for any senior outsourcers, transformation and procurement leader looking to connect, share, and learn with peers. Attendees from all industries and across the world are welcome.

What will attendees get out of it?
This session is designed to leave attendees with renewed confidence that they know what the next few years of outsourcing will look like and how they can prepare their organisations.


Host: Rakesh Sangani, CEO and Founder

Rakesh is a recognised thought leader in business transformation, shared services and outsourcing. As the founder and transformational leader of Proservartner, he is also a qualified chartered accountant, certified project manager, and Black Belt Lean Six Sigma.

Register your place

Host: Paul Morrison, Managing Director

Paul has over 20 years of experience in outsourcing advisory with Hackett, Alsbridge and others. Paul leads the Business Process Outsourcing practice at Proservartner and oversees offshoring, deal negotiation, price benchmarking, GBS and global strategy.

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