GBS Roundtable

Topic: Service management and optimising the internal customer experience

DATE

TUE May 31st/
WED June 1st

TIME

15:00-16:30pm (UK)

AUDIENCE

Subject Matter Experts

ALLOCATION

10 Places. First come, first served

The world has changed.

BPO contracts don’t work the way they used to and involve new mechanisms. Instead of managing a service you are now managing people and it all just got a lot more complicated.

You now need businesses like Celonis so you can tell other people what you’re doing instead of them telling you what you are doing.

Join us for the next in our GBS series of roundtables as we discuss how to structure your arrangements to get enough visibility over your business.

Due to the popularity and demand for our GBS roundtables, we are now running two sessions instead of one. This allows us to keep sessions small so everyone can actively participate and get the most out of discussions. Notify Matthew Francis which day is most convenient for you and the appropriate invitation will be shared.

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