Shared Services & GBS Roundtable
Topic: Influencing key decision makers
Increasingly, business natives are taking the helm of GBS or Shared Services models. And that’s a logical decision on the part of the CXO; after all, who knows how the company adopts changes in business model better than a loyal, tenured, trusted exec who knows the handshakes, where the skeletons are buried, has been drinking the Kool-Aid for many years and can actually get things done?
Of course we all know its not as simple as that!
As SSCs and GBS are now moving towards a model of being multifunctional, centrally governed service center networks focused on end-to-end process delivery across the globe.
Yet starting off on this long-term journey can be difficult, so how can an SSO sell this journey to key stakeholders?