RPA is essentially software with a very specific task. You might think of them as more advanced version of functions or macros within Excel – except that RPA sits on top of other applications, and so can link them together.
RPA is used to reduce mundane, repetitive tasks being carried out by your team and can be configured to capture and interpret data, trigger responses and communicate with other digital systems. Bots are typically low-cost and easy to implement, requiring no custom software or deep systems integration. An example would be something as simple as generating an automatic response to an email.
RPA is essentially a piece of software which is mimicking the actions of humans. It can carry out very basic tasks that require no thought more complex than if/then. Processes that are ideal for automation are:
. High in volume but low in value
. Rules based
. Involve simple if/then logic
There are a wide number of different options out there if you are considering RPA. Some are "off the shelf" solutions to a particular process, where others provide a framework that allows your team to automate work for themselves.
Proservartner are independent consultants, we have a strong relationship with many of the leading software providers and can offer an honest and experience-based viewpoint as to what will work for your organisation.
Automation vendors can provide the technology, but in order to implement and tailor that technology to your organisations bespoke needs, a partner can be instrumental.
Proservartner is an international consulting firm. For over a decade we have brought together people, processes and programmes to solve problems and implement change. Founded in 2008, our background is large scale business transformations and process excellence for global companies such as Fujifilm, JLL and Xerox. In the last five years we have seen automation advance into a useful tool in creating lean, efficient processes.