Virtually every industry has been forced to balance empathy against debt management when it comes to working with customers during the pandemic. This puts organisations between a rock and a hard place.
Nobody wants to lose a customer but tough financial decisions need to be made. Where do you draw the line? has put a new focus on efficiency and effectiveness for businesses.
Automation is a key enabling tool in this regard.
We will cover:
- Adapting to increasing prices.
- When possible, retaining customers by helping them through difficult times.
- How old and new technology can help meet new requirements.
Our exclusive roundtable will gather 10 industry leaders for a relaxed discussion on overcoming the complexities involved in managing customers.