Shared Services Executive Roundtable

With the pandemic focusing attention on being efficient and effective, process centricity has again emerged as a key enabling tool.

Being a process-based organisation is more than just a project though. Even after three decades of Total Quality Management, Lean, Six Sigma and now Business Process Management, only a few companies have excellent governance in place and consistently manage their processes.

It is a huge mindset change in the organisation that stops the common practice of thinking about tasks and what people do and instead embrace an end to end process, removing all barriers and waste that stop you from meeting those outcomes.

This session aims to explore the steps that businesses should take to become a process centric organisation. We will cover:

• Defining the vision and strategy for a business process ownership model
• Building Capability and Process ownership
• Lessons learned from leading a process centric culture
• Enabling process transformation with reengineering, business process management and automation

Our exclusive roundtable will gather 7 industry leaders for a relaxed discussion on how to achieve process centricity within the organisation. To find out more email matthew.francis@proservartner.co.uk.