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Your Trusted Partner in AI and Automation Excellence: Driving Efficiency and Growth

In today's ever-changing business world, three things are vital: efficiency, accuracy, and innovation. At Proservartner, we're not just a partner; we're the partner you can trust to unlock the incredible potential of Artificial Intelligence (AI) and Automation. This transformation isn't just about change; it's about boosting your operations, supercharging productivity, and outpacing your rivals. Let's embark on a journey to explore how our AI and Automation expertise can take your business to incredible new heights.

How does Hyper-Automation work?

Hyper-Automation works by harnessing and integrating cognitive technologies with RPA

Process Discovery

Disaster-ready business systems and more flexible capacity rely on digital technologies, like robotic process automation (RPA).

Optimisation

Reaching—and being reachable by—customers. Extending customer support through new channels and tools, like attended chatbots.

Analytics and Insights

Reaching—and being reachable by—customers. Extending customer support through new channels and tools, like attended chatbots.

What Advantages does Hyper-Automation bring?

Transform Your Efficiency and Productivity

Imagine your business operating at its peak efficiency, where repetitive, time-consuming tasks are handled swiftly and accurately. HA with AI can make that a reality. By automating these tasks, your employees are liberated to focus on strategic endeavors, driving innovation, and achieving more in less time.

Elevate Precision, Eliminate Errors

Mistakes can be costly, but with AI, the margin for error significantly diminishes. The precision of AI-driven automation ensures that calculations, data entry, and decision-making are consistently accurate. This leads to flawless data quality and slashes the costs associated with rectifying mistakes.

Unleash Cost-Efficiency

Hyper-Automation today's competitive landscape, cost management is paramount. HA has the potential to be a cost-saving powerhouse. It can streamline operations, reduce labor costs, and boost operational efficiency. The result? Substantial cost savings that directly impact your bottom line.

Seamlessly Scale Your Operations

As your business grows, so do your demands. The beauty of HA lies in its scalability. It can adapt to fluctuations in workloads without breaking a sweat. Whether it's handling increased demands or a sudden growth spurt, HA ensures your operations remain smooth and agile.

Power Informed Decision-Making

Every decision your business makes is crucial. HA empowers you with unparalleled insights. AI-driven analytics not only provide valuable data but also unveil patterns and trends that might elude manual analysis. With this knowledge, you can make informed, data-driven decisions that give you a competitive edge.

Elevate Customer Experience

Your customers are at the heart of your business. HA personalizes their interactions, creating a seamless and responsive experience. Virtual assistants and chatbots, backed by HA, offer round-the-clock support, answering queries promptly, and leaving a lasting positive impression on your customers.

Automation Clients

Key Technologies

Transforming Industries with AI-Powered Automation

EXISTING ERP / CORE SYSTEMS

INTELLIGENCE AUTOMATION

Machine Learning (ML)

Machine learning is a subset of AI that focuses on developing algorithms that can learn and make predictions or decisions based on data. It includes techniques like supervised learning, unsupervised learning, and reinforcement learning.

Natural Language Processing (NLP)

NLP deals with the interaction between computers and human language. It enables machines to understand, interpret, and generate human language. Applications include chatbots, language translation, and sentiment analysis.

Computer Vision

Computer vision enables machines to interpret and understand visual information from the world. It is used in image and video analysis, object detection, facial recognition, and autonomous vehicles.

Deep Learning

Deep learning is a subset of ML that uses artificial neural networks to model and solve complex tasks. It has been particularly successful in image and speech recognition, as well as natural language processing.

Neural Networks

Neural networks are computational models inspired by the structure and function of the human brain. They are used for various AI tasks, including pattern recognition and decision-making.

Expert Systems

Expert systems are AI programs that mimic the decision-making abilities of a human expert in a specific domain. They use knowledge bases and inference engines to provide recommendations or solutions.

Reinforcement Learning

Reinforcement learning is a type of ML where agents learn to make decisions by taking actions in an environment and receiving rewards or penalties. It is used in autonomous systems and game-playing AI.

Robotics

Robotics combines AI with mechanical engineering to create intelligent robots. These robots can perform tasks in a physical environment, such as manufacturing, healthcare, and logistics.

Speech Recognition

Speech recognition technology enables machines to convert spoken language into text. It's used in virtual assistants, transcription services, and voice-controlled devices.

Machine Vision

Machine vision systems use cameras and image processing to inspect and analyse objects in industrial applications, quality control, and automation.

Natural Language Generation

NLG is the technology that allows machines to generate human-like text. It's used in content generation, report writing, and personalized messaging.

AI Chips and Hardware Accelerators

Specialised hardware, such as Graphics Processing Units (GPUs) and Application-Specific Integrated Circuits (ASICs), are used to accelerate AI processes, making AI models more efficient.

PROCESS POINT SOLUTIONS

How does the process of Hyper-Automation function?

Hyper-Automation (IA) is a combination of two powerful technologies: Robotic Process Automation (RPA) and Artificial Intelligence (AI). It works by integrating these technologies to automate and optimise business process. Here's how Hyper-Automation works:

Why Proservartner for Hyper-Automation?

Hyper-Automation

Experts in a wide range of complementary technologies including:

  •  ERP and core systems
  •  Process mining
  •  Intelligent Doc Capture
  •  Digital Adoption
  •  BPM
  •  Workflow

Accredited Team

Access a broad pool of onshore and offshore Certified developers – all with previous client experience

  •  MVP (Most Valued Professional) accreditation

Full scope coverage

We work across the whole digital lifecycle, including:

  •  POC
  •  Pilot
  •  Scaling
  •  Orchestration
  •  SOP automation
  •  Test automation
  •  Automation hub

Vendor Partnerships

Partnerships with market leaders including Automation Anywhere, UiPath, Microsoft, ABBYY, Xelix and Celonis

  •  Ongoing collaboration: research, roundtables

Not just techies

Deep subject matter expertise on key processes across all functions including Finance, HR, Proc, Ops and IT

  •  Full consulting and project delivery experience – whole transformation journey

Proservartner’s full-service RPA offering

Proservartner RPA delivery team brings a full range of skills

Process experts

Developers

Architects

Project managers

ADVISORY

Assess RPA feasibility

Proof of Concept (PoC)

RPA Vendor Selection

Scoring model and time assessment

CoE Design, Operating and Support Model

IMPLEMENTATION

Build roadmap and business case with tangible ROI

Process Mapping, Process Redesign, Optimisation

Development of automated solution

Testing and Deployment

Benefit Realisation

MANAGED SERVICES

License acquisition (including discounts)

AWS Environment

Monitoring

Tier 1 Support

Specialist Issue Resolution

TRAINING

RPA Awareness

Business Analyst Training

Implementation Training

Basic Developer Training (AA and UiPath)

Advanced Developer Training (AA and UiPath)

Proservartner also offers interim support with the right skills and competencies to enable success

Accelerating Transformation with the Next Generation of Solutions

To drive bold transformation, Proservartner deploys solutions from selected technology partners as an integrated part of client operations alongside core systems and ERP.

The ROI that Proservartner clients see

  • Cost Reduction
  • €20m annual GBS savings
  • €2 million spending reduction on goods & services
  • 40% FTE saving
  • £4 million annual IT savings
  • Customer Satisfaction
  • 23% increase in customer NPS
  • Improved customer feedback scores
  • Happier internal “customers”
  • 50% of customer touchpoints removed
  • Employee Engagement
  • 42% reduction in staff turnover
  • Happier employees
  • 18% increase in employee satisfaction
  • 22% productivity enhancement
  • Backlog Clearance & Higher Quality Data
  • 67,000 transactions cleared in 4 days
  • Supplier master data cleanse
  • Improved CRM data
  • Data Strategy and Data Ownership Model
  • Control and Compliance
  • 100% billing accuracy
  • 100% inspection report accuracy
  • Automated testing controls
  • Process mining-led compliance checks

Intelligent Document Capture use case – AP / ABBYY

Efficiency Gains

Over 400%

Annual increase of invoices employees can process

30%

Reduced time responding to queries

Cost Reductions

91% lower

Invoice process costs

12% fewer

Late payments

Increased Accuracy Faster Cycle Times

99%

Recognition accuracy

81% faster

Invoice processing time

Improvements from AP automation

Faster Invoice Approval

100%

Increased employee productivity

90%

paper invoice volume Reduction

90%

Lower AP processing costs

90%

Unpaid Invoice visibility

80%

Reduced invoice duplicates & exceptions

65%

Reduction in late payment penalties and interest

65%

less invoice and payment fraud

55%

Better compliance with regulations

55%

Improved supplier relationships

55%

Increased supplier relationships

40%

Other

20%