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Proservartner Podcasts

Insight-filled automation, GBS & outsourcing discussions

Latest Episodes

Podcasts

Stream: GBS Leaders

The Future Of Managing GBS Transitions

Join Aptiv's VP of GBS, Edoardo Peniche, as he shares how to stay close to the business, manage transition and keep the lights on in a lively discussion with our very own Outsourcing Practice Lead and Managing Director, Paul Morrison.

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Stream: GBS Leaders

What Keeps GBS Leaders Up At Night (and what doesn't!)

Proservartner CEO & Founder Rakesh Sangani and Marta Steer, Head of the European Business Support Centre at Marsh, discuss remote working, the power of celebrating victories and what makes the biggest difference to a shared service centre’s performance.

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Stream: Outsourcing Talks

Why You Should Leverage Process Mining When Outsourcing

Join Proservartner’s founder and managing director, Rakesh Sangani and Paul Morrison, as they discuss the advantages (and challenges) of implementing process mining before and during outsourcing so you can better understand the work being done.

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Stream: GBS Leaders

How To Become A High-Value GBS Function

Join Astrazeneca’s Head of GBS, Salvo Russo, and Proservartner CEO, Rakesh Sangani, as they discuss all things GBS/shared services including how to create a competitive advantage and the best way to measure success.

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Stream: GBS Leaders

The Big Bang - Bringing Functions Together in GBS

Proservartner Managing Director Paul Morrison and Andrea Schaffell, Director of Shared Services at Equans, discuss how to bring all of an organisation’s functions into GBS, how performance was managed during the pandemic and more.

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Stream: Outsourcing Talks

The difference between success and failure

Managing Director Paul Morrison and Head of Global Business Services at Avient Corporation, Constanze Nüsperling, draw on their successes and failures to share what they have learned on how to make outsourcing deliver results.

Watch Now

Our GBS Podcasts

The Future Of Managing GBS Transitions

Join Aptiv’s VP of GBS, Edoardo Peniche, as he shares how to stay close to the business, manage transition and keep the lights on in a lively discussion with our very own Outsourcing Practice Lead and Managing Director, Paul Morrison.

Watch Now

What Keeps GBS Leaders Up At Night (and what doesn't!

Proservartner CEO & Founder Rakesh Sangani and Marta Steer, Head of the European Business Support Centre at Marsh, discuss remote working, the power of celebrating victories and what makes the biggest difference to a shared service centre’s performance.

Watch Now

How To Become A High-Value GBS Function

Join Astrazeneca’s Head of GBS, Salvo Russo, and Proservartner CEO, Rakesh Sangani, as they discuss all things GBS/shared services including how to create a competitive advantage and the best way to measure success.

Watch Now

The Big Bang - Bringing Functions Together in GBS

Proservartner Managing Director Paul Morrison and Andrea Schaffell, Director of Shared Services at Equans, discuss how to bring all of an organisation’s functions into GBS, how performance was managed during the pandemic and more.

Watch Now

Our Outsourcing Podcasts

How To Run A Winning RFP

Join Proservartner’s founder and managing director, Rakesh Sangani and Paul Morrison, as they share best practice from their combined decades of experience in quickly and efficiently running tender processes. Discover the importance of a good RFP, what to consider when looking at bidders and the current condition of the BPO market.

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Why You Should Leverage Process Mining When Outsourcing

Join Proservartner’s founder and managing director, Rakesh Sangani and Paul Morrison, as they discuss the advantages (and challenges) of implementing process mining before and during outsourcing so you can better understand the work being done.

Watch Now

The Difference Between Success And Failure

Managing Director Paul Morrison and Head of Global Business Services at Avient Corporation, Constanze Nüsperling, draw on their successes and failures to share what they have learned on how to make outsourcing deliver results. Click here to watch.

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How to price outsourcing

The devil is in the detail when it comes to contracts, they must be well understood because this is where outsourcers often ‘win’. CEO Rakesh Sangani and Director Paul Morrison discuss how to excel at pricing in particular. Click here to watch.

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The art of outsourcing renegotiation plus 7 key tips

Outsourcers are experts at creating contracts that work to their advantage – how can you make them work for you and get the results you want? How can you carry out your transformational plans and build a competitive advantage? Click here to watch.

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What's the future of outsourcing?

After years as a stalwart tool in the executive toolbox, is outsourcing finally becoming obsolete for global business services, shared services and back office functions? Click here to watch.

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