CASE STUDY: CASH APPLICATION
1,030 HOURS SAVED MONTHLY
ROI IN 3 MONTHS
£11,300 MONTHLY SAVINGS
Proservartner worked alongside a higher education company who were frustrated with the high error
rate and cost associated with their manual accounts receivable processes. In the not-so-distant past
where cheques were a popular form of payment, orders would come in and be recorded, followed by
the cheque for the invoiced amount. Since then payment options had grown significantly but the
organisation’s AP team hadn’t and so cash application was now taking a disproportionate time and
was susceptible to human error.
The organisation were spending a massive 1030 hours each month on the cash application process as
a small AP team needed to log into multiple sources to obtain remittance information. They then
needed to retype this information into their accounting system, which is where a number of human
errors were occurring. The AP team felt pressured to carry out a large amount of manual work in a
short amount of time, whilst ensuring no errors and felt they were ina no-win situation without a
Proservartner were able to streamline a number of their processes by creating a central archive which
stored all remittances. This eliminated the issue facing the AP team which worked with multiple
sources of remittance information. We then created a bot using RPA (Robotic Process Automation)
which retrieved remittances and extracted the relevant information. Automation was then utilised for
the matching up of invoices and payments.
The organisation was able to save a massive 1030 hours each month, with a monthly saving of over
£11,300. After seeing the impact that RPA could have and how bots were customised to their exact
needs, the company has decided to expand their automation efforts moving forward.