With RPA becoming more and more popular and the number of implemented robots increasing, a lot of companies are facing the same problem- how do we manage them? How do you keep track of 500 robots working at the same time across 20 different processes?
The answer is (of course) a dashboard. An elegant solution, one centralised portal to rule (and see) them all.
With many options available on the market, we are looking today at the product from an RPA vendor itself- Uipath Insights™.
What is it?
Put simply it is an analytics tool. In more detail – it is a highly customisable analytics solution, fully integrated with Orchestrator and capable of measuring and forecasting performance of your automations. It’s the equivalent of an auditor-sitting in the back, constantly watching and reporting findings in real time.
How is it different from other products?
I believe the biggest difference are Insights’ capabilities- it goes beyond measuring your success rate and process duration. Uipath’s product is capable of measuring the ROI (return of investment) of your automations, helping with process optimisation and using its machine learning algorithms to forecast critical KPIs, which are features you don’t normally get “out of the box”. Another advantage worth mentioning is its integration with other UiPath products- you no longer have to spend hours trying to link Orchestrator’s database to your dashboard. Instead, once you get a license, you just point it to your Orchestrator instance and you’re connected!
Is it hard to use?
Surprisingly- no. Compared with other products on the market that usually require some level of programming knowledge (I am looking at you Kibana) I found Insights really easy to use. The menus are intuitive and creating a simple dashboard did not prove to be a challenge. Of course, it doesn’t mean that you can’t make it more complex. As mentioned earlier, the portal gives you a lot of options to customise, which whilst slightly harder to use, give you a deeper insight (pun intended) into your report.
Do I need it?
That depends. Have you just successfully deployed your first pilot and are now looking to expand your automation capabilities? You will probably be fine without it for now (it doesn’t mean that you should ignore it completely as it is still a great tool, it’s just you probably wouldn’t be able to utilise it with just one automation). However, if your company has various processes automated with multiple robots supporting them- it’s definitely a product worth considering.
If you would like to find out more about scaling your automation be sure to get in touch with the friendly Proservartner team.